Spirituality
The Solution
AoIn
Improving agency and inclusion across everyday systems
Midstream prevention initiative
The Challenge
People often encounter friction, delay, or exclusion when engaging with routine services and public-facing systems. These barriers can compound stress, reduce timely support, and limit people’s confidence and participation.
These experiences are not the result of individual failing. They stem from system design and everyday practices that unintentionally create inequity and unnecessary hardship.
Without intervention, these experiences escalate avoidable harm and reduce the effectiveness of upstream prevention work.
Our Approach
AoIn works midstream to improve how systems operate and how people experience them in practice.
The initiative strengthens people’s agency, resilience, and meaningful participation, while reducing barriers and ensuring interactions are fair, dignified, and inclusive.
By improving systems themselves, AoIn ensures upstream prevention efforts (THiMO, BuSE) are reinforced, creating more equitable outcomes for everyone.
What this Work Involves
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Reviewing and redesigning service pathways to reduce exclusion
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Advising organisations on inclusive, accessible policies and practices
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Supporting staff training to improve interaction quality, responsiveness, and agency
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Collaborating with decision-makers to embed equity, fairness and meaningful participation into everyday systems
AoIn does not provide individual casework, legal advice, or crisis support.
Why This Matters
Systemic barriers create avoidable stress, inequity, and exclusion — undermining wellbeing, trust, and social cohesion.
By improving system design and everyday interactions, AoIn reduces preventable harm and strengthens equity in practice.
Prevention here focuses on systems, not individuals, ensuring fairer, more reliable access for all.
How this Fits the Prevention Ecosystem
AoIn is part of AFF Missions SCIO’s midstream prevention work, alongside AIHS.
Midstream initiatives like AoIn complement upstream work (THiMO, BuSE) by ensuring that systems and services are equitable, accessible, and responsive.
AoIn’s impact is experienced within community settings, where strengthened agency, inclusion, and interaction quality reinforce trust, participation, and wellbeing.